1. Booking & Payment Policy

• Advance Payment: A 20% advance payment of the total tour cost must be paid to hold and confirm the booking.
• Balance Payment: The remaining 80% of the booking amount can be paid on the day of arrival or after check-in, but must be cleared definitely before the commencement of services.
• Payment Mode: All payments should be done strictly through online modes (Bank Transfer / UPI). Cash is not accepted for standard package pricing.
• Cancellation after Commencement: If the trip is cancelled after the tour has commenced, refund eligibility will be restricted to a limited amount, which strictly depends on the amount recoverable from our suppliers (hotels, transport providers, etc.).

2. Permit & ID Card Requirements

• Mandatory IDs: It is mandatory that each individual traveler carries their original Voter Card or Passport.
• Strict Aadhar Restriction: Kindly note that the use of an Aadhar card is strictly prohibited for obtaining travel permits in restricted regions.

3. Sightseeing & Tour Schedules

• Closed Sightseeing Places: If any sightseeing places are closed due to any reason, or cannot be visited on the scheduled day, it cannot be covered on the next day under any circumstances.
• Weather & Strikes:TrypIndia is not responsible for any tour cancellations due to bad weather conditions, natural calamities, political issues, strikes, or any other force majeure events out of the company's control. No refund will be issued under these conditions.
• Coverage Limit: In half-day or full-day sightseeing, we state the maximum points that can be covered. It is entirely up to the pace and preference of the guest how many points they cover.

4. Vehicle Usage & Guidelines

• Point-to-Point: The vehicle provided for the entire tour is strictly on a Point-to-Point Basis. Vehicles are not provided on a disposal basis.
• Car Allocation: We try to provide the vehicle category selected during booking based on group sizes (e.g. WagonR, Swift for under 4 Pax; Innova, Bolero for over 4 Pax). However, we do not guarantee a specific car model/make. Vehicle type depends on road conditions and local availability.
• Route Alterations & Landslides: In the event of route changes due to landslides, strikes, or political problems at the time of transfers, the guest has to pay for the extra travel time/distance directly to the driver in cash.

5. Package Exclusions

The following fees, costs, and services are not included in the tour packages and must be paid separately:

• Air Fare / Train fare.
• Personal Expenses such as food meals, laundry, Telephone calls, tips & gratuity, mineral water, soft & hard drinks, rafting, rock climbing, paragliding, joy ride (Toy Train), porterage.
• Additional sightseeing or extra usage of vehicle, other than mentioned in the itinerary.
• Entrance fees & Guide charges.
• Any cost arising due to natural calamities like landslides, road blockage, political disturbances (strikes), etc. (to be borne by the client, directly payable on the spot).
• Room Heater Charges.
• Any Service that is not mentioned in the Itinerary.